1. Introduction

Dollar Ping ("we," "us," or "our") operates the DollarPing website and service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our service.

By using DollarPing, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our service.

2. Information We Collect

Personal Information

When you create an account or use our service, we may collect:

• Name and email address (collected through our authentication provider, Clerk)
• Payment information (processed and stored securely by Stripe — we never store your full card numbers)
• Credit card metadata necessary to manage your subscriptions (e.g., last four digits, card brand, expiration date)

Automatically Collected Information

When you access DollarPing, we may automatically collect device and usage information such as your IP address, browser type, operating system, referring URLs, and pages visited.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the DollarPing service
• Process payments and manage your card activity subscriptions
• Send transactional emails (e.g., payment confirmations, account alerts)
• Improve and personalize your experience
• Monitor and analyze usage trends to improve our service
• Detect, prevent, and address fraud or technical issues

4. Third-Party Services

We use trusted third-party services to operate DollarPing. These providers have their own privacy policies governing how they handle your data:

• Stripe — Payment processing and subscription management. Stripe Privacy Policy
• Clerk — User authentication and account management. Clerk Privacy Policy
• Convex — Database and serverless backend infrastructure. Convex Privacy Policy

5. Affiliate Partnerships & Advertising

DollarPing participates in affiliate marketing programs, including but not limited to CJ Affiliate and CardRatings.com. This means:

• We may earn a commission when you click on or apply for credit card offers featured on our site through affiliate links.
• Affiliate partners may use cookies or tracking pixels to attribute referrals. These cookies are subject to the respective partner's privacy policy.
• Our editorial recommendations and card listings may be influenced by compensation, but we strive to only recommend cards that genuinely complement the DollarPing service.
• We do not share your personal account data or payment information with affiliate partners. Any data collected through affiliate links is governed by the partner's own privacy policy.

6. Cookies & Tracking Technologies

We and our third-party partners use cookies, pixels, and similar tracking technologies to:

• Keep you signed in and remember your preferences
• Analyze site traffic and usage patterns
• Attribute affiliate referrals to the correct marketing partners

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our service.

7. Data Security

We take the security of your data seriously. We use industry-standard encryption, secure tokenized payments through Stripe, and access controls to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to provide our service and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal data within a reasonable timeframe, except where retention is required by law.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at support@dollarping.com.

10. Children's Privacy

DollarPing is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of DollarPing after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@dollarping.com.